Privacy Policy - Mogul Design Agency

Privacy Policy

Effective Date: February 15, 2025

Introduction

Mogul Design Agency (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website https://moguldesign.agency (“Site”), our services, or communications. We comply with applicable U.S., California (CCPA), and European Union (GDPR) privacy laws where relevant.

1. Information We Collect

Personal Information

  • Contact Details: Name, email address, phone number, and other information you provide.
  • Transactional Data: Information about the services you request or purchase.
  • Communications: Emails, contact forms, SMS, and other messages.

Technical Data

  • Usage Data: IP address, browser type, device info, pages visited.
  • Cookies & Tracking: Cookies, pixels, and similar technologies for analytics, marketing, and functionality. Adjust through your browser settings.

2. How We Use Your Information

  • Deliver and improve our services and automation solutions.
  • Process transactions and respond to inquiries.
  • Personalize your experience on our Site.
  • Send newsletters, promotions, and service updates (with consent where required).
  • Ensure legal compliance and protect our rights.

3. SMS Communication Policy

Consent & Enrollment

By providing your mobile number, you consent to receive SMS messages for updates, promotions, and transactional alerts. Enrollment is voluntary.

Message Frequency & Charges

Frequency varies. Standard messaging and data rates apply.

Opt-Out & Help

Reply “STOP” to unsubscribe or “HELP” for assistance.

4. Data Sharing and Third-Party Disclosures

We do not sell your personal information. We may share data with:

  • Service Providers: Hosting, analytics, marketing, and communication providers.
  • Legal Compliance: When required by law or to protect our rights.

5. Data Security

We implement reasonable measures to protect your data, but no system is fully secure. We strive to protect against unauthorized access, disclosure, and misuse.

6. Your Rights and Choices

For All Users

  • Access & Correction: Request access to or correction of your data.
  • Opt-Out: Stop receiving marketing communications at any time.
  • Data Portability: Request your data in a standard format where allowed.

California Residents (CCPA)

  • Right to Know: Request categories of personal data collected and disclosed for business purposes.
  • Right to Delete: Request deletion of personal data, subject to exceptions.
  • Right to Opt-Out of Sale: We do not sell personal data. You can confirm this anytime.

European Union Residents (GDPR)

  • Right to Access: Obtain confirmation and details of your personal data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”): Request deletion under certain conditions.
  • Right to Restrict Processing: Limit how we use your personal data.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Withdraw Consent: Withdraw consent for marketing at any time.
  • Right to Object: Object to processing for direct marketing or legitimate interests.

To exercise any rights, contact us at the details below.

7. Data Retention

We keep your personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Children's Privacy

Our Site is not for children under 13. We do not knowingly collect personal information from children under 13. Any discovered data will be deleted promptly.

9. International Data Transfers

Your information may be transferred outside your state, province, or country. We ensure appropriate safeguards are in place to protect your data.

10. Changes to This Privacy Policy

We may update this Privacy Policy. Updates will be posted here with an updated effective date. Please review periodically.

11. Contact Us

This Policy is for informational purposes and does not constitute legal advice. Consult a qualified attorney for legal guidance regarding privacy laws.

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